The American Girl

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

DOMESTIC SHIPPING RATES AND ESTIMATES

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

HOW DO I CHECK THE STATUS OF MY ORDER?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact me at cortney@thetukboutique.com with your name and order number, and I will be happy look into it for you.

Return and Refund Policy

Thank you for choosing The TÜK Boutique for your custom-made products. Since every item I offer is meticulously crafted to order, I do not accept returns or exchanges. This policy ensures that each piece meets my high standards and your specific requirements.

Should you encounter any issues with your order upon arrival, please contact me promptly. I am committed to resolving any concerns and ensuring your satisfaction.

For inquiries or assistance, please reach out to me at cortney@thetukboutique.com. 

Thank you for your understanding!